Shipping and Returns

Returns and Exchanges

Our marketplace currently does not issue cash returns on purchases, or money back guarantees. However, In the event your order arrives damaged or with the incorrect items, please contact us immediately at info@motherknows.me, or call our number, 224-829-0647 so we can make it right as soon as possible!

Shipping and Handling
We are pleased to offer Free Ground Shipping & Handling within the continental U.S. for all orders over $40. Orders under $40 will be charged a flat $5 shipping fee. Processing may take between 1-3 business days followed by transit times estimated at checkout. Economy transit times are generally 5-8 business days while standard shipping is 3-6 business days depending on your location. We do not ship internationally.

While we strive to be as prompt as possible, there is a considerable range for delivery based on destination and shipping method. We currently do not not ship internationally. If you have additional Shipping & Handling questions, please email us at info@motherknows.me or call at 224-829-0647

Shipping Restrictions
Kratom Products: Alabama, Arkansas, Indiana, Rhode Island, Vermont, Wisconsin; San Diego, CA; Sarasota FL, Oceanside, CA; Alton, Jerseyville, or Edwardsville County, IL; Columbus & Union County, MI; or internationally.
CBD/Hemp Products: Idaho, Nebraska, and South Dakota